PARTNER SUPPORT
Support available to QUNO resellers
QUNO supports approved resellers and integrators with product guidance, project assistance and professional services throughout the customer journey.
Local product expertise
Get New Zealand-based pre-sales guidance across QUNO brands, including help with product selection, compatibility and solution fit. When specialist input is required, QUNO coordinates with manufacturer and technical resources.
Project and deal support
Talk to QUNO early about an opportunity. We can assist with product selection, project requirements and commercial options. Contact us to register a deal while our online deal registration process is being introduced.
Remote demonstrations and training
Remote product demonstrations are available for selected products and projects. Product familiarisation, reseller enablement and end-user training can also be arranged, with the scope and format confirmed in advance.
Installation and QUNO Care
Support your projects with installation, commissioning, user training, technical support and ongoing maintenance. Services are available nationwide through QUNO and its approved technical partners.
Stock and delivery guidance
Selected products are held in New Zealand, while others are supplied to order. QUNO confirms current stock, lead times, delivery arrangements, warranty information and commercial terms when quoting.
Reseller account options
Approved resellers receive portal access, tier-based pricing, product information and online order submission. New accounts may initially operate on prepayment, with credit facilities subject to a separate application and approval.